Return Policy

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🧾 Return Policy – ​​FatMotion

Last updated: May 1, 2025

At FatMotion we stand behind the quality of our products. Still not satisfied? Don't worry! You have the right to return your order within 14 days of receipt.

📦 Conditions for returns:

  • The product must be unused, undamaged and in its original packaging.
  • Return requests must be made within 14 days of receipt.
  • Return shipping costs are the responsibility of the customer (unless it is our error).
  • Unfortunately, custom-made or used products cannot be returned.

🔄 How do I return?

  1. Send an email to fatmotion.nl@gmail.com with your order number and reason for return.
  2. We will send you instructions for the return process.
  3. After receiving and checking the product, we will refund you within 5 working days using the same payment method.

❗ Important:

  • Returns without prior notification cannot be processed.
  • If a product is returned damaged or incomplete, we may retain (part of) the amount.
  • FatMotion is not responsible for loss during return shipping. So make sure you have a track & trace code.

Do you have any questions? Please feel free to contact us via:

  • 📧 fatmotion.nl@gmail.com
  • 📱 Or send us a message via WhatsApp using the button at the bottom right of the page.