FAQ

A fat bike is an electric bicycle with extra wide tires, ideal for sand, snow and off-road use.

Fatbikes are splash-proof and can withstand rain, but do not use a high-pressure cleaner.

Standard 25 km/h as allowed in the Netherlands. Some models can go faster, but are then not legal on the street.

Yes! We sell original parts for popular models like V20 Pro and Ouxi.

Yes, as long as the product is in its original condition within 14 days. Contact us for return instructions.

The warranty period is 1 year on the motor and battery, depending on the model.

Delivery within the Netherlands usually takes 1 to 3 working days.

We currently do not offer installment payments, but you can opt for secure online payments.

It is currently not possible to physically test the bike, but you can always return the bike within 14 days if it does not meet your expectations.

You can reach us via WhatsApp by clicking the button below, or via fatmotion.nl@gmail.com.